Quality Assurance and control:
Motorsport Superstore guarantees all products are carefully checked for 100% quality assurance prior to shipping.

Packaging:
All items are carefully packed and sent in its original packaging.

Processing and delivery:
Three to five (3-5) working days for items ready to dispatch, and ten (10) working days for items to be ordered from the manufacturer/supplier.

If you have any questions regarding this, please feel free to contact us on +61 3 9459 9925.

Please note: During major events such as the Formula 1 Grand Prix Melbourne, Bathurst 1000 and Australian MotoGP Phillip Island, or major online promotions, orders may take up to ten (10) working days to be processed and shipped.

Delivery Conditions:
Large items or bulk orders may incur extra delivery fees and are calculated based on total weight (volumetric or actual – whichever is greater) of your order. This may include orders that have items such as umbrellas and track chairs as they may be required to be packaged separately.

Please note: We do the best we can to pack items so that additional fees for freight do not apply.

Additional freight fees can be charged for any order exceeding standard parcel dimensions. No matter the shipping method chosen, additional freight can apply (this is true for standard and express domestic orders, international orders, and orders that qualify for free domestic shipping).

Delivery Instructions:
You may include any delivery instructions in the notes section during checkout. Please be advised that while we can enter these into delivery instructions, we can not give guarantee that these actions will be followed as it is our delivery service who completes delivery.

Please note: Orders including pre-order or backorder items will be sent once we have received all items to avoid any extra postage fees. However, you may wish to have the available items in your order sent prior to their arrival for an additional fee.

International Shipping
International deliveries are charged a flat rate of $35.00 and sent via UPS or AusPost International. You will receive a tracking number, via email, once your order is shipped. Motorsport Distributors Group will also track your package to ensure delivery. Feel free to email sales@hondamerchandise.com for delivery status at any time.

We cannot dispatch internationally to PO Boxes.

Please note: International deliveries are subject to duties and taxes. It is your (the customer) responsibility for all duty and tax charges incurred for International shipments, we are not responsible for these charges.

If these charges are imposed, and are not paid for, your parcel will be abandoned and any monies paid will not be compensated or reimbursed.